Terms and Conditions

Terms and Conditions

Effective Date: October 6, 2026

Welcome to PayerMD. These Terms and Conditions govern your access to and use of our
website, digital platforms, communications, and services. By accessing this website or engaging
with our services, you agree to these Terms in full. If you do not agree, please discontinue use
of the site and services.

1. Definitions and Scope

For purposes of these Terms, “PayerMD,” “we,” “our,” or “us” refers to PayerMD and its affiliates. “You” or “your” refers to any individual, practice, organization, or entity accessing the website or using our services.

These Terms apply to all visitors, prospective clients, and contracted clients unless a separate written agreement governs the relationship.


 

2. Eligibility and Authorized Use

You must be at least 18 years of age and legally authorized to enter into binding agreements to use this website or our services.

You agree to use the website and services only for lawful purposes and in compliance with applicable healthcare, privacy, and data protection regulations. Unauthorized access, interference with system functionality, data scraping, or misuse of content is strictly prohibited.


 

3. Medical Billing Services Disclaimer

PayerMD provides administrative and revenue cycle support services, including medical billing, coding assistance, claim submission, follow up, reporting, and related operational services.

We do not provide medical advice, clinical decision making, diagnosis, or treatment. Healthcare providers remain solely responsible for patient care, clinical documentation, coding accuracy, and compliance with payer requirements.

Reimbursement timelines, claim outcomes, and financial performance depend on multiple external factors, including payer policies and documentation quality. PayerMD does not guarantee payment or revenue results.


 

4. Intellectual Property and License

All content on this website, including text, graphics, workflows, documentation, software, branding, and design elements, is the property of PayerMD or its licensors.

You are granted a limited, non-exclusive, non-transferable license to access and use the website for business or informational purposes related to our services. You may not reproduce, redistribute, sell, modify, or republish any material without prior written consent.

Use of PayerMD trademarks, logos, or branding requires express authorization.


 

5. Cookies and Website Technologies

PayerMD uses cookies and similar technologies to support website functionality, security, analytics, user experience, and measurement of marketing effectiveness. Certain third-party technologies may also process information in connection with these purposes.

Our use of cookies and similar technologies is further described in our Privacy Policy. Depending on your location and applicable law, you may have choices regarding certain cookies and tracking technologies through your browser settings or any cookie preference tools made available on our website.


 

6. User Submissions and Communications

If you submit information through forms, chat tools, email, or other communication channels, you represent that the information is accurate and that you have authority to share it.

You grant PayerMD permission to use submitted information solely to respond to inquiries, provide services, improve operations, and meet compliance obligations.

We reserve the right to remove or restrict submissions that are unlawful, misleading, abusive, or inappropriate.

6.1 SMS and Text Messaging Terms

If you provide your mobile telephone number and consent to receive text messages from PayerMD, we may send SMS communications in accordance with the consent you provide.

Customer Care Messages

If you consent to receive customer care text messages, PayerMD may send messages related to your inquiry, requested services, appointments, demos, account or service updates, and other communications associated with your interaction with PayerMD.

Marketing Messages

If you separately consent to receive marketing text messages, PayerMD may send marketing and promotional SMS communications. Consent to receive marketing text messages is optional and is not required to purchase or receive PayerMD services.

Message Frequency and Charges

Message frequency varies depending on your interactions with PayerMD and the communications you have consented to receive. Message and data rates may apply according to your mobile carrier and service plan.

Opt-Out and Help

You may opt out of receiving SMS communications at any time by replying STOP to a PayerMD text message. After opting out, you may receive a confirmation message, and no further messages of the applicable type will be sent unless you provide consent again.

For assistance with SMS communications, reply HELP or contact PayerMD using the contact information provided in these Terms.

Privacy

PayerMD handles mobile information and SMS consent information as described in our Privacy Policy. Mobile phone numbers, SMS opt-in data, and SMS consent information are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes, as further described in our Privacy Policy.

Wireless carriers are not responsible for delayed or undelivered messages.


 

7. Third Party Links and External Content

This website may contain links to third party websites or platforms. These links are provided for convenience only. PayerMD does not control or endorse external content and is not responsible for third party practices, policies, or services.

Your interactions with third party sites are governed by their respective terms and privacy policies.


 

8. Hyperlinking and Framing Restrictions

You may link to our website using our company name or direct URL, provided the link is not misleading and does not imply endorsement or partnership.

You may not frame, mirror, or alter the visual presentation of our website without prior written permission. Use of PayerMD logos or visual assets for linking purposes requires a formal license.

We reserve the right to request removal of any link at our discretion.


 

9. Limitation of Liability

To the fullest extent permitted by law, PayerMD is not liable for indirect, incidental, consequential, or special damages arising from use of the website or services.

We do not warrant uninterrupted availability, error free performance, or absolute accuracy of website content. Services are provided on an as available basis.

Nothing in these Terms limits liability that cannot be excluded under applicable law.


 

10. Indemnification

You agree to indemnify and hold harmless PayerMD, its affiliates, officers, employees, and partners from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of third party rights.


 

11. Privacy and Data Protection

Your use of this website and our services is subject to our Privacy Policy, which describes how personal information is collected, used, disclosed, and protected.

Where applicable to the services PayerMD provides and the information it processes, PayerMD maintains administrative, technical, and physical safeguards designed to support compliance with applicable privacy, security, and healthcare data protection requirements.

Unless expressly authorized through a secure method designated by PayerMD, you should not submit protected health information (PHI), patient records, or other sensitive patient information through general website forms, website chat features, or other public-facing website communication tools.


 

12. Modifications and Termination

We may update these Terms at any time. Changes take effect upon posting to the website. Continued use constitutes acceptance of revised Terms.

We reserve the right to suspend or terminate access to the website or services for violations of these Terms or applicable law.


 

13. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute arising out of or relating to these Terms, the PayerMD website, or your use of the website, will be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict-of-law principles, except to the extent applicable federal law governs a particular matter.

To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms, the PayerMD website, or your use of the website shall be brought exclusively in the state or federal courts located in the State of Wyoming. You consent to the personal jurisdiction and venue of such courts for purposes of resolving any such dispute.

Nothing in this section limits any rights or remedies that cannot be waived or restricted under applicable law.


 

14. Contact Information

For questions regarding these Terms and Conditions, please contact:

PayerMD

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